How can we help?

It’s not easy to admit that life can be hard to handle, and harder still to ask for help.

Sometimes it can feel like we’ve lost who we really are, as there is too much stuff in the way.

We can lose perspective, and feel stuck, angry, depressed, anxious or stressed, perhaps feeling that it’s just how life is.

New City Counselling can give you that time and space to think about you – where you are now, and where you’d like to be. A bit like a tune-up for your thoughts and feelings.

If this sounds good to you, please get in touch. We can arrange a free 20 minute phone session to see if we are a good fit for each other.

Thinking about...

This seems to be the point in our lives when we stop, catch our breath, and think about what our lives have looked like over the last year or so. Probably nothing at all like we expected them to be. And what about our feelings? Without exception, we have all had an emotional shakeup.

The next thing we may want to consider is what lies ahead. Although, of course, we have little or no choice over what the future may hold, we can think about how we would ideally like to face any new challenges, and develop a few useful coping strategies.

If you think that some support would make a positive difference to how you view the months ahead, as well as how you meet any new challenges on the horizon, you’re welcome to get in touch. I look forward to hearing from you.

Frequently Asked Questions

I am a Registered Member of the British Association for Counselling and Psychotherapy (BACP) and work within their Ethical Framework for the Counselling Professions. The framework informs my practice and provides us both with guidelines for safe and effective best practice. I work within a person-centred modality – basically, this means that the client and counsellor work in a collaborative way. You are the expert on you, and set your own goals and pace of our sessions. As we establish a therapeutic relationship, my role is to help you focus and reflect on the issues you bring in – not to tell you what to do! Sometimes, when we are feeling overwhelmed, we can lose perspective and develop “blind spots” in our perception. Counselling can help you get a full 360 degree view, which can enable you to see options that may not have been visible to you before.

A session lasts 50 minutes and generally takes place weekly to begin with – you may wish to attend more frequently at the beginning of counselling and, further along in the counselling process, you may wish to attend fortnightly or monthly. At our first session, we will establish a counselling contract, discussing confidentiality, meeting times, and what you would like to get out of our sessions. This contract is reviewed regularly throughout the counselling process. Then you’ll have the opportunity to talk about what’s going on for you. The counselling environment provides a neutral and safe environment for you to express your innermost feelings – sometimes you may get emotional, and sometimes you may find it challenging to bring those feelings out. We will work with those feelings together.

A 50 minute session costs £55 for individuals and £75 for couples. Payments may be made in advance of each session by cash or bank transfer. Concessions are available for counselling students.

Session cancellations and rearrangements notified by phone, text or email more than 48 hours in advance of the scheduled session date can be made free of charge.

Regrettably, session cancellations or no-shows less than 48 hours before the session date are chargeable for the full session cost.

This depends on what you wish to achieve, so the number of sessions we have is up to you. Many clients find that between 6 and 18 sessions are sufficient for their needs.

Sessions take place via Zoom and/or telephone, generally between 8am and 6pm Monday through Friday, and 8am and 12 noon on Saturdays.

Please ensure that, as far as possible, you are in a quiet place where you won’t be interrupted.






Life Changes





Heidi Livermore
07933 242000

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